Shipping
Farewell Sale: Please allow extra time for shipping. Our small team is working as quickly as possible to ship out a large volume of orders in the order they were received. Thank you for your patience during this time!
All of our products ship from our warehouse, located in Portland, Oregon. Orders generally ship within one business day (Monday-Friday) after the order has been placed on our website. We ship all domestic and international orders via USPS, with some very large orders going by UPS.
Visit our FAQ for Brooklyn Tweed’s current list of shipping charges. Shipping charges cover postage, packaging, and processing and handling fees.
Returns
Please note that all items purchased April 25, 2025 or later are final sale and are not returnable or refundable.
We gladly accept for return yarns purchased through Brooklyn Tweed’s webstore that remain in their original sale condition (unwound with original label) within 45 days of your order's ship date. Please note that purchases of ready-to-wear design samples, shade cards, kits, gift cards, sale items, printed books, and digital content including pattern PDFs are final sales and are neither returnable nor refundable.
View our FAQ page for more information about shipping and returns.