Welcome to Brooklyn Tweed — we're so glad to have you. This website, BrooklynTweed.com, is provided as a service to our customers. This page exists to give our visitors a detailed description of the terms of use for this website and our various policies including our privacy policy. Our mission is to ensure your experience with us is an enjoyable one. Please review our privacy policy as given below and the following terms and conditions, which governs your use of this website.

Your use of this website constitutes your agreement to follow and be bound by the terms outlined below. We reserve the right to update or modify these terms at any time without prior notice. For this reason, we encourage you to review this page whenever you use this website. Please use this website only if you agree to these terms.


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from BrooklynTweed.com (the “Site”).

Your privacy is important to us. When considering customer privacy we are guided by the following principles:

~ We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.

~ We store personal information for only as long as we have a reason to keep it.

~ We aim for full transparency on how we gather, use, and share your personal information.

Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

Please note that the privacy practices set forth in this privacy policy are for the Brooklyn Tweed website only. We occasionally link to external websites. If you visit other websites linked through this website, please review the privacy policies set forth by those sites.


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

Log Information: Additional personal information, such as your Internet Protocol (IP) address, may also be collected by and stored on this website, regardless of whether or not you have logged into a Brooklyn Tweed account.

Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit this website from certain geographic regions.

Information from Cookies and Tracking Technology: This website may use cookies and tracking technology depending on the features offered. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. These are useful for gathering information such as browser type and operating system, keeping items in your cart, tracking the number of visitors to this website, and understanding how visitors use this website; these examples are not exhaustive. If you leave a comment on this website you may opt-in to save your name, email address and personal website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have a Brooklyn Tweed account and you log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded Content from Other Websites: Articles on this website may include embedded content (e.g. YouTube). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These other websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. YouTube's privacy policy can be found here: https://www.youtube.com/howyoutubeworks/our-commitments/protecting-user-data.

Analytics: We use Google Analytics, a service provided by Google, Inc. (“Google”), to gather information about how users engage with this website. For more information about Google Analytics, please visit https://policies.google.com/privacy. You can opt out of Google’s collection and processing of data generated by your use of this website by going to https://tools.google.com/dlpage/gaoptout.

Customer Survey Information: Responses to our customer surveys which are offered through this website are stored on SurveyMonkey's servers. The information that you provide, such as your name and email address, are recorded with your responses. We may also use the contact information you provide to email you regarding your comments in the survey. For example, if you have a question or concern, we do our best to reply via email. We also send emails of gratitude, as we sincerely appreciate every person's feedback. SurveyMonkey's privacy terms can be found here: https://www.surveymonkey.com/mp/legal/privacy/.

Email & SMS Sign-up Forms: If you choose to subscribe to one of our email or text message lists through a form on this website, the information you provide is stored in Brooklyn Tweed's Yotpo account on their servers. Yotpo's privacy terms can be found here: https://www.yotpo.com/privacy-policy/. When requesting to be added to a Brooklyn Tweed email or text message list, you will receive a confirmation email or text message that will require you to respond to confirm your subscription; you will not be subscribed to the list if you do not click the confirmation button.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or marketing relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


All users can see, edit, or delete their own personal account information at any time (with the exception that usernames cannot be changed).

Only authorized employees, third-party agents using software required for the use of the services on this website, and contractors (all under agreement to keep information secure and confidential) have access to your personal information. Brooklyn Tweed may at its discretion use other third parties to provide essential services on this website or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store — you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy/customers. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Ravelry: If you purchase a digital PDF product through this website and choose to connect your Ravelry account with your pattern PDF purchases made on this website, you can choose to add the pattern to your Ravelry library. This will require you to enable the feature within your Ravelry account. By so doing, your email address used to make the purchase will be recorded in Ravelry. You can read more about what is required to link your Ravelry account with your Brooklyn Tweed account purchases here: https://www.brooklyntweed.com/add-to-ravelry/.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other lawful request for information we receive, or to otherwise protect our rights.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://thenai.org/about-online-advertising/faq.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://myadcenter.google.com/home

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


If you have an account through this site, or have left comments on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

When you submit a request to have your data exported or deleted, we will send you a confirmation email to verify your request. If you are requesting to have your data deleted, we will complete the deletion upon your verification. To submit a request to have your data exported or deleted, contact us via email at info@brooklyntweed.com.

All emails and e-newsletters distributed from this site allow you to opt out of future mailings at any time.

Additionally, if you are a European resident, please note that your information will be transferred outside of Europe, including to Canada and the United States.


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


While no online service is 100% secure, we take all reasonable precautions and follow industry standard practices to keep your information from being inappropriately lost, misused, accessed, disclosed, altered, or destroyed without our permission.

This website has an SSL (Secure Sockets Layer) certificate, which is a digital certificate that authenticates the identity of a website and encrypts information sent to the server using SSL technology. For example, when you enter your account login information, it will be securely encrypted before being sent to our server.

When you make a payment, the third party payment processor (e.g. Shopify Payments or PayPal) receives your full payment information; we receive only a funding confirmation.


If a data breach is determined to have occurred, we work with our Customer Service team to notify those customers involved, and with our security partners to implement a solution, as quickly as possible.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


The Site is not intended for individuals under the age of 18.


If you have any questions, concerns, or comments about our privacy policy, we encourage you to contact us by email or snail mail (info@brooklyntweed.com; Brooklyn Tweed, 128 NE 7th Ave, Portland, Oregon, 97232, USA). (Please direct all customer service questions, including questions about orders, to info@brooklyntweed.com; pattern support questions can be sent to support@brooklyntweed.com.)

Last updated October 2023.