We ship all of our orders via USPS, using First Class or Priority mail for yarn, shade cards, and other shippable goods.

Domestically, Priority Mail typically arrives within 2 days, and First Class within 5-7 days.

Please note, once your package has left our warehouse, completing the delivery to your provided address is the responsibility of the United States Postal Service (for domestic orders) or your national postal service (for international orders). If tracking indicates that it is in the hands of the postal system, please contact your local post office with any questions or concerns.

Brooklyn Tweed is not responsible for any lost or misdelivered packages, including packages for which the incorrect shipping address has been provided; please contact your local USPS office with any questions or claims.

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Have questions? Reach out to our customer support team through our contact form or by emailing us at info@brooklyntweed.com